Staffed with an experienced and talented group of dedicated employees, MyLogisticsDept is committed to providing superior, innovative and cost-effective Transportation and Logistics solutions for its clients. We are customer focused and we strive to produce solutions that improve our customers supply chain efficiency. Our customer service staff has over 230 Years of combined Industry experience!
Our hours of operation are Monday through Friday, 6 AM Pacific Standard Time to 7 PM Pacific Standard Time. Our "On Call" attendant is available during all "Off Hours" including holidays and weekends. Please note that our "On Call" service is EXCLUSIVELY available ONLY to existing and current customers. We are available for personalized customer service 24 hours a day, 365 days a year!
Our Vision Statement
Our company’s vision is simple. We want to add tangible value to the supply chain of every customer we work with by delivering a full range of unparalleled logistics services. We truly get to know each and every customer so that we understand their past, present and future. We strive always to be the logistics resource of choice in the competitive environment in which we operate.
Our Core Values
Our core values as an organization are integrity, trust, accountability, respect, excellence, innovation and leadership. These core values shape the way we act and behave as an organization and create the foundation for our continued growth and success!
Our Quality Policy
It is the policy of MyLogisticDept to consistently meet or succeed our customer expectations. Our primary quality objective is to achieve total customer satisfaction. Each employee is empowered and responsible for identifying and meeting the customer's expectation on a day to day basis. All our employees are customer focused on continued process improvement. Employees at all levels assume full accountability and authority for their effort and work.
Our Technology
MLD’s powerful web-based shipper’s tool is an “experience designed” information and control system that gives you “Point and Click” shipping flexibility. Our easy to use proprietary software is designed to allow shippers the ability to transact all their domestic shipping functions via the web. Customizable for your individual company requirements, our MLD shipper’s tool is the most effective way to handle your domestic heavy weight shipping needs.